By siging into our services, the platform may share and store parts of your profile information to authenticate you. A MooferID will be generated on the first login.
Moofer does not
store any passwords. Your bike's encyption key will only ever be stored on the user's device, and is not stored or logged by the platform's servers.
If you sign up for Moofer Online, extra profile information data, including bike information, will be shared and stored on the platform's servers.
If you are signed up for Moofer Online, the following information may be recorded during the use of the app:
- Bike data, which includes your bike's; power status, lock status, odometer status, battery percentage, and active settings.
- Ride data, which includes your bike's; speed, battery percentage, cadence, odometer and gear status.
- Friend data, which includes all friendship connections you make in the app.
- Diagnostic data, which includes use of the app in the form of clicks and API requests.
The app does not store your GPS location data anywhere else than on the user's device. This location data is used to display previously ridden routes.
If you sign up for Moofer Online, parts of your profile information data may be visible to others.
We do not sell any user data with third parties in order to protect your privacy.
The app requires the device's background activity permission for features such as Touch Unlock, Smart Speed and Smart Range, which actively use Bluetooth in the background. Location data will never be saved anywhere else than on the user's device.
Third-party party cookies
Note that our company has no access to or control over these cookies that are used by third-party services.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
If you are under the age of 13, you are obligated to ask parental permission befoer using our platform or its services.
If you think that your child provided information to our service without permission, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove this information.