At Moofer, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Moofer and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to
contact us at support@moofer.app.
User data
By siging into our services, the platform may share and store parts of your profile information to authenticate you. A MooferID will be generated on the first login.
Moofer does
not store any passwords. Your bike's encyption key will only ever be stored on the user's device, and is not stored or logged by the platform's servers.
Moofer Online
If you sign up for Moofer Online, extra profile information data, including bike information, will be shared and stored on the platform's servers.
If you are signed up for Moofer Online, the following information may be recorded during the use of the app:
- Bike data, which includes your bike's; power status, lock status, odometer status, battery percentage, and active settings.
- Ride data, which includes your bike's; speed, battery percentage, cadence, odometer and gear status.
- Friend data, which includes all friendship connections you make in the app.
- Diagnostic data, which includes use of the app in the form of clicks and API requests.
Location data
The app does not store your GPS location data anywhere else than on the user's device. This location data is used to display previously ridden routes.
Data privacy
If you sign up for Moofer Online, parts of your profile information data may be visible to others.
We do not sell any user data with third parties in order to protect your privacy.
Background usage
The app requires the device's background activity permission for features such as Touch Unlock, Smart Speed and Smart Range, which actively use Bluetooth in the background. Location data will never be saved anywhere else than on the user's device.
Third-party party cookies
Some third-party services use cookies to make sure our services functions correctly. Some cookies may only be used. They often automatically receive your IP address when this occurs. As the name suggests, we are not associated with any of these third-party companies. For easier access, we hyperlinked to their Privacy Policies below.
Moofer's Privacy Policy does not apply to other websites or services. Thus, we are advising you to consult the respective Privacy Policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
Note that our company has no access to or control over these cookies that are used by third-party services.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
If you are under the age of 13, you are obligated to ask parental permission befoer using our platform or its services.
If you think that your child provided information to our service without permission, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove this information.
Consent
By using our platform, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.